Frequently Asked Questions


Where do you work?

Dr Howells’ main base is Willow Lane House, 9 Willow Lane, Norwich NR2 1EU. The building is a grade II listed building home to other professionals, and the room overlooks Norwich from the second floor, accessible via staircase. There are toilet facilities but no waiting room, so you’ll need to arrive at your appointment time. In the heart of Norwich, it’s easy to access on foot or by public transport. There is also a bike rack and a car park.

What appointment times are offered?

Dr Howells currently offers appointments on some weekdays and some weekday evenings. Please use the contact pages for more specific availability.

How do I refer?

Individuals can refer themselves, or can be referred by their General Practitioner or through a legal representative. Please use the contact pages for further information or for a discussion about your particular circumstances.

What do you charge?

Fees vary depending on the intervention being sought and the way in which treatment is funded. Dr Howells is  registered with many insurance providers and Employee Assistance Programmes, so payment can be arranged through these agencies. For those who are self-funding their treatment the arrangements are different. Please use the contact pages for further information depending on your circumstances.

Are sessions confidential?

As a Clinical Psychologist, Dr Howells is bound by a code of conduct which has particular standards relating to confidentiality. In general, all information discussed remains confidential between Dr Howells and the client. Where information is requested by other professionals, this is discussed with the client. The only exceptions to this are where information is divulged relating to the safety of the client or another individual, or where a serious crime is disclosed.

What therapies are offered?

Dr Howells’ background in Clinical Psychology means that he is able to use a different models of therapy in his work, depending on need and client preference. He uses Cognitive Behavioural Therapy (CBT), Cognitive Analytic Therapy (CAT) and Eye Movement Desensitisation Reprocessing (EMDR), as well as systemic and psychodynamic ideas. He currently does a lot of work with younger people, in which he draws upon ideas from developmental psychology.

Who do you see?

Dr Howells is experienced in working with individuals aged 14 and older.

How do I know that you are qualified and experienced?

Dr Howells is registered with the Health and Care Professions Council (HCPC) and chartered by the British Psychological Society (BPS). He is accredited by the British Association of Behavioural and Cognitive Psychotherapists (BABCP) for the purposes of CBT and accredited by the Association for Cognitive Analytic Therapy for the purposes of CAT and by the EMDR Association for Eye Movement Desensitisation Reprocessing (EMDR). All of these organisations require evidence of qualification and continuing professional development; Dr Howells abides by all requirements and codes of conduct. For more information, please see the about page.